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Codes d’erreur

Tous les codes d’erreur actuellement renvoyés par l’API publique, générés à partir de la spécification OpenAPI. Une réponse en échec porte le code dans le champ error_code de l’enveloppe.

Code d’erreurStatut HTTPRenvoyé par
BUSINESS_LOCATION_MISSING400create-technician, update-technician
EMERGENCY_RESCHEDULE_INVALID_INPUT400commit-emergency-reschedule, list-emergency-candidates, preview-emergency-reschedule
INVALID_REQUEST_BODY400commit-emergency-reschedule, commit-job-request-move, confirm-job-request, create-customer, create-job-request, create-technician, get-job-request, get-job-request-timeline, get-technician-schedule, list-emergency-candidates, list-job-request-booking-windows, list-job-request-changes, list-job-requests, list-job-types, list-service-areas, list-skills-by-category, list-technician-skills, list-technicians, list-vehicles, preview-emergency-reschedule, preview-job-request-move, quote-job-request, replace-technician-buddies, replace-technician-leads, replace-technician-service-areas, replace-technician-skills, replace-technician-vehicles, update-customer, update-job-priority, update-technician
INVALID_TIMEZONE400create-job-request, list-job-request-booking-windows
JOB_REQUEST_ADDRESS_REQUIRED400create-job-request
JOB_REQUEST_INVALID_INPUT400confirm-job-request, create-job-request, get-technician-schedule, list-crew-candidates, list-matching-slots, list-nearby-technicians, quote-job-request, update-job-priority
PHONE_INVALID400create-customer, create-technician, update-customer, update-technician
PHONE_OR_EMAIL_REQUIRED400create-customer
SCHEDULE_MOVE_INVALID_INPUT400commit-job-request-move, preview-job-request-move
TECHNICIAN_CONTACT_REQUIRED400create-technician, update-technician
TECHNICIAN_INVALID_BUDDY400replace-technician-buddies, replace-technician-leads
TECHNICIAN_INVALID_TIER400create-technician, update-technician
WRONG_QUERY400list-customers, list-skill-categories, list-skills-by-category, list-technician-skills
API_KEY_INVALID401commit-emergency-reschedule, commit-job-request-move, confirm-job-request, create-job-request, get-job-request, get-technician-schedule, list-crew-candidates, list-emergency-candidates, list-job-request-booking-windows, list-job-request-changes, list-job-requests, list-matching-slots, list-nearby-technicians, preview-emergency-reschedule, preview-job-request-move, quote-job-request, update-job-priority
UNAUTHORIZED401commit-emergency-reschedule, commit-job-request-move, confirm-job-request, create-customer, create-job-request, create-technician, delete-customer, delete-technician, get-customer, get-job-request, get-job-request-timeline, get-job-type, get-service-area, get-technician, get-technician-schedule, get-vehicle, list-crew-candidates, list-customers, list-emergency-candidates, list-job-request-booking-windows, list-job-request-changes, list-job-requests, list-job-types, list-matching-slots, list-nearby-technicians, list-service-areas, list-skill-categories, list-skills, list-skills-by-category, list-technician-skills, list-technicians, list-vehicles, preview-emergency-reschedule, preview-job-request-move, quote-job-request, replace-technician-buddies, replace-technician-leads, replace-technician-service-areas, replace-technician-skills, replace-technician-vehicles, update-customer, update-job-priority, update-technician
FORBIDDEN403update-job-priority
SANDBOX_MANAGEMENT_ROLE_FORBIDDEN403create-technician, update-technician
TECHNICIAN_GROUP_NOT_ASSIGNABLE403create-technician, update-technician
TECHNICIAN_ROLE_API_KEY_FORBIDDEN403create-technician, update-technician
TECHNICIAN_TARGET_NOT_MANAGEABLE403create-technician, update-technician
BUSINESS_GROUP_NOT_FOUND404create-technician, update-technician
BUSINESS_NOT_FOUND404create-customer
CUSTOMER_NOT_FOUND404create-job-request, delete-customer, get-customer, update-customer
JOB_REQUEST_NOT_FOUND404commit-emergency-reschedule, commit-job-request-move, confirm-job-request, get-job-request, get-job-request-timeline, list-crew-candidates, list-emergency-candidates, list-matching-slots, preview-emergency-reschedule, preview-job-request-move, quote-job-request, update-job-priority
JOB_TYPE_NOT_FOUND404create-job-request, get-job-type
SERVICE_AREA_NOT_FOUND404create-technician, get-service-area
SKILL_CATEGORY_NOT_FOUND404list-skills-by-category
SKILL_NOT_FOUND404create-job-request, replace-technician-skills
TECHNICIAN_NOT_FOUND404create-technician, delete-technician, get-technician, get-technician-schedule, list-technician-skills, replace-technician-buddies, replace-technician-service-areas, replace-technician-skills, replace-technician-vehicles, update-technician
VEHICLE_NOT_FOUND404get-vehicle, replace-technician-vehicles
CUSTOMER_DUPLICATE_EMAIL409create-customer, update-customer
CUSTOMER_DUPLICATE_PHONE409create-customer, update-customer
CUSTOMER_DUPLICATE_UID409create-customer
EMERGENCY_RESCHEDULE_CREW_UNSUPPORTED409commit-emergency-reschedule, preview-emergency-reschedule
EMERGENCY_RESCHEDULE_IN_PAST409commit-emergency-reschedule, preview-emergency-reschedule
EMERGENCY_RESCHEDULE_MULTIDAY_UNSUPPORTED409commit-emergency-reschedule, preview-emergency-reschedule
EMERGENCY_RESCHEDULE_NO_WORKING_DAY409commit-emergency-reschedule, preview-emergency-reschedule
EMERGENCY_RESCHEDULE_NOT_ELIGIBLE409commit-emergency-reschedule, preview-emergency-reschedule
IDEMPOTENCY_IN_PROGRESS409create-job-request
JOB_REQUEST_NO_TECHNICIAN_AVAILABLE409list-crew-candidates
SCHEDULE_MOVE_CREW_UNSTAFFABLE409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_IN_PAST409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_IN_PROGRESS409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_MULTIDAY_UNSUPPORTED409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_NO_WORKING_DAY409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_NOT_ELIGIBLE409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_PLAN_DRIFTED409commit-job-request-move
SCHEDULE_MOVE_REQUIRES_FREE_SLOT409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_SLOT_OCCUPIED409commit-job-request-move, preview-job-request-move
SCHEDULE_MOVE_TECH_INFEASIBLE409commit-job-request-move, preview-job-request-move
SKILL_INACTIVE409create-job-request, replace-technician-skills
TECHNICIAN_ALREADY_MEMBER409create-technician
TECHNICIAN_DUPLICATE_EMAIL409create-technician, update-technician
TECHNICIAN_DUPLICATE_PHONE409create-technician, update-technician
TECHNICIAN_IDENTITY_CONFLICT409create-technician
TECHNICIAN_LAST_OWNER409delete-technician

Expiration des identifiants

Les identifiants ont une durée de vie finie ; ces codes distinguent une expiration d’une révocation ou d’une valeur incorrecte :

Code d’erreurStatut HTTPSignification
API_KEY_EXPIRED401La clé API a dépassé sa durée de vie — créez une clé de remplacement. Délibérément distinct de API_KEY_INVALID (révoquée, supprimée ou incorrecte).
OAUTH_GRANT_EXPIRED401La connexion OAuth est arrivée à échéance (fenêtre d’inactivité de 30 jours ou plafond absolu) — le propriétaire doit approuver à nouveau l’application depuis l’écran de consentement.
API_KEY_SCOPE_NOT_GRANTED403La nouvelle clé demandait des portées au-delà de celles que détient son créateur — voir Authentification.
WEBHOOK_SECRET_EXPIRED409Vérifier a été appelé sur un endpoint dont le secret de signature est arrivé à expiration — effectuez d’abord une rotation du secret, puis vérifiez.
API_KEY_EXPIRY_INVALID400La durée de vie de clé demandée est en dehors de la plage 1–365 jours.
WEBHOOK_SECRET_EXPIRY_INVALID400La durée de vie demandée pour le secret de signature de webhook est en dehors de la plage 1–365 jours.
OAUTH_GRANT_LIFETIME_INVALID400Le plafond de durée de vie de connexion MCP demandé est en dehors de la plage 1–365 jours.

Interventions d’urgence (préversion privée)

La surface en préversion des interventions d’urgence ajoute ses propres codes pendant la préversion privée :

Code d’erreurStatut HTTPSignification
EMERGENCY_RESCHEDULE_INVALID_INPUT400Le corps de la requête de préversion d’urgence a échoué à la validation.