Connect Zapier, Make and n8n

Book jobs in Crisphive and react to its events from the automation tool your team already uses — with no code, or very little.

Zapier and Make connect by signing in to Crisphive and act as the member who connected; n8n uses a secret API key. All three call the same public API, so what one can do, the others can too. Each guide lists every field to fill in; the facts below apply to all of them.

What every platform shares

• One call books and confirms. POST /v1/job-requests/book-and-confirm creates the job, sizes it from the job type’s default duration (or the duration you send) and confirms it at scheduled_at — the business’s local wall clock with no timezone offset, for example 2026-10-06T10:00:00. Crisphive picks the technician. Every job type an automation may book needs a default duration (Settings → Job Types).
• Send the customer and the address, not a customer ID. An existing customer is matched by phone or email and never duplicated, and the job uses the address you sent.
• confirmed: false is not an error. The job is saved in the coordinator queue and refusal says why no technician could take that time. Do not book it again.
• Retries never book twice when the request carries an Idempotency-Key built from the triggering record: the same request with the same key replays the first answer. Change anything in the request and it needs a new key.
• Triggers are webhooks the platform subscribes when you turn a trigger on and removes when you turn it off, signed with Crisphive-Signature — see Webhooks. A business can have 25 active webhooks per environment.
• Who may turn on a trigger. With Zapier and Make, the member who connected needs Developer access (by default only the Owner). With n8n, the API key needs developer_view and developer_manage_api_keys as well as the booking scopes, plus team_view for technician events.
• Connections and keys expire. A Zapier or Make connection lasts 90 days by default: right after connecting, the Owner sets it to 365 days under Settings → Developer → MCP connections → Set lifetime (that page lists every app connected by signing in, not only AI apps). An n8n key lasts 30 days by default, up to 365.

curl -X POST "https://api.crisphive.com/v1/job-requests/book-and-confirm" \
  -H "Authorization: Bearer chsk_test_4eC8xQ9mZ2pL7Ka0rT" \
  -H "Idempotency-Key: form-submission-4815" \
  -H "Content-Type: application/json" \
  -d '{"customer":{"full_name":"Alex Martin","phone":"+16135550177","email":"alex.martin@example.com"},"address":{"line":"145 Laurier Avenue West","city":"Ottawa","state":"ON","postal_code":"K1P 5J3","country":"CA"},"scheduled_at":"2026-10-06T10:00:00"}'

More: Webhooks · Book and confirm a job · Voice agents · AI assistants