Commit the previewed re-staffing of a technician's day
Applies the plan returned by /absence/preview, ATOMICALLY: every assignment in one transaction (all or nothing), each job re-staffed onto its alternate at its unchanged window, its "needs attention" flag cleared, its status_version bumped. Commit VERIFIES and never re-solves — send `assignments[]` copied from `preview.resolved[]` (you may drop rows, never add or re-point them) and, to ACCEPT a priced alternative from `preview.unresolved[].alternatives[]`, the same row plus its `alternative_kind` and (for a reschedule kind) its `start_at`/`end_at`; the engine re-checks that technician at that window under exactly that relaxation. A reschedule kind rewrites `scheduled_at`, notifies the customer of the NEW TIME (`job_rescheduled`, never `tech_reassigned` on top) and fires `job_request.rescheduled`; the response row then carries `alternative_kind`, `cost`, `original_start_at`/`original_end_at` and `window_preserved: false`. Requires a time-off record covering EVERY day of the range for the technician (pending or approved); a pending one is APPROVED by the commit, because the engine's feasibility filter reads approved time-off only and without it the absent technician stays bookable everywhere else. The response mirrors the preview plus per-job `notification` evidence (dispatched | skipped + reason — what the routing WILL do, never proof of delivery), `attention_cleared`, and `time_off`. Supports Idempotency-Key. Requires job_manage AND schedule_manage (the approval is a scheduling action). See ABSENCE_RESOLVE_DESIGN.md. 409 NEXT STEPS: ABSENCE_RESOLVE_TIME_OFF_REQUIRED — the absence is not recorded well enough to commit against: `data.uncovered_dates[]` (days no eligible record touches) and `data.uncovered_jobs[]` (jobs no single eligible record spans); eligible = approved records, plus PENDING records whose span lies INSIDE the range — a pending record WIDER than the range (somebody's leave request) is never approved by this commit and is listed in `data.pending_wider_time_off_ids[]` for a human to decide. Record a sick-day time-off via `data.create_via` (POST /business/technician-time-off, pending is enough), then commit again. ABSENCE_RESOLVE_PLAN_DRIFTED — the world moved since the preview; `data.drifted[]` names the job (job_id/short_code/expected_version) and `reason` says how: `version` (the row changed or left the technician's lane), `infeasible` (the alternate can no longer take it), `occupied` (the alternate's lane overlapped after the write). No job was written; `data.time_offs[]` lists any pending record the commit had already approved — re-preview, show the new plan, commit again. ABSENCE_RESOLVE_NO_ORPHANED_JOBS — the board is empty for the range.
المعاملات
curl -X POST "https://api.crisphive.com/v1/job-requests/absence/commit" \ -H "Authorization: Bearer chsk_test_4eC8xQ9mZ2pL7Ka0rT" \ -H "Content-Type: application/json" \ -d '{ "assignments": [ { "alternative_kind": "reassign_out_of_area", "end_at": "2026-07-02T09:30:00Z", "job_id": "9b2f6c3e-1a4d-4f0a-8f2e-7c5d1b3a9e01", "start_at": "2026-07-02T09:30:00Z", "status_version": 1, "to_technician_id": "9b2f6c3e-1a4d-4f0a-8f2e-7c5d1b3a9e01" } ], "date": "2030-06-15", "technician_id": "9b2f6c3e-1a4d-4f0a-8f2e-7c5d1b3a9e01", "until_date": "2030-06-16" }'